Free shipping throughout New Zealand!
Transparent and Efficient Service
When you order from us, you can rest assured that you are dealing with an authorized dealer that not only provides an official invoice and guarantee for your purchases but also ensures that the delivery of your products is handled efficiently and transparently. Here's everything you need to know about our shipping and delivery processes.
Shipping from the warehouse in Germany with DHL
We ship all our products directly from Germany using DHL, one of the world's leading logistics providers. Known for its fast, reliable service, DHL ensures that your order reaches you promptly, no matter where you are located. Whether you're ordering a small item or a bulk purchase, our shipping process is designed to meet your needs effectively.
Delivery to Your Doorstep
Experience the convenience of having your order delivered directly to your home, right to your front door. We understand that your time is valuable, which is why we partner with DHL to provide door-to-door service, minimizing your need to travel or arrange for pickup of your items. Our goal is to make your purchasing experience as convenient and hassle-free as possible.
Transparent Costs: No Hidden Fees
Transparency in pricing is crucial to us. We guarantee that the price you see is the price you pay. There are no hidden costs, no customs duties, and no VAT charged on your purchases. We handle all the logistics and additional fees, so you don’t have to worry about unexpected costs when you make a purchase. What you see on your invoice is the final amount, clear and simple.
Authorized Dealer Guarantee
As an authorized dealer, we provide not only high-quality products but also the reassurance that comes with purchasing from a reputable source. Every product shipped comes with an official invoice and a guarantee, securing your investment. Our products are backed by manufacturer warranties, and our customer service team is always available to help with any questions or issues that may arise.
Seamless Order to Delivery Experience
From the moment you place your order to the time it arrives at your door, our process is designed to be smooth and transparent. Once you make a purchase, you will receive an order confirmation with detailed information about the shipping process, including a tracking number provided by DHL Express. This allows you to monitor your shipment's progress and plan accordingly, ensuring you know exactly when to expect your delivery.
We receive the products directly from the manufacturer
Choosing us means opting for a seamless shopping experience, where shipping costs and delivery procedures are straightforward and customer-friendly. With fast shipping from Germany, no hidden fees, and the reliability of DHL Express, your satisfaction as a customer is our top priority. Shop with confidence knowing that you are purchasing from an authorized dealer that values transparency and efficiency.